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Messages - ElenaKeller

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Hi,

I'm having difficulty connecting to network storage that I have setup on my Windows 10 device. These are the basic steps I have followed.

1. Assign IP address on laptop ethernet network card to 192.168.1.1 with netmask 255.255.255.0
2. Assign IP address on Chronos camera to 192.168.1.2 with netmask 255.255.255.0
3. Set "Unidentified Network" to private (it defaults to public network).
4. Create folder to be shared.
5. Right Click-> Properties -> Sharing and share to user. This outputs my Network path of \\compute1\\Chronos_Footage
6. I then go into the Chronos 1.4 camera and go to SMB Share and set SMB Share to 192.168.1.1/Chronos_Footage/

I get the error "is not reachable!".

I'm not sure what is going on here and any help will be greatly appreciated. I think the guide to connect to a Windows Network Drive might be out of date as well?

Thank you,
Dustin
Here are a few things to check:

Check if the firewall settings on your laptop are blocking the incoming traffic from the Chronos camera. Try temporarily disabling the firewall to see if this resolves the issue.

Verify that the folder you created to be shared has the appropriate permissions set up for the user trying to access it. You can try sharing the folder with Everyone and see if that resolves the issue.

Double-check the SMB share settings on the Chronos camera. Ensure that the share name and IP address are correct, and that the share is enabled.

Make sure that the network cable connecting your laptop and the Chronos camera is functioning properly. You can try connecting another device to the same network and see if it can access the shared folder.

Lastly, you can try accessing the shared folder from a different device to see if the issue is specific to your laptop.

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