Hi Dustin,
It seems like you've taken the right steps in setting up the network configuration and sharing on your Windows 10 device and the Chronos 1.4 camera. However, there could be a few reasons why you're encountering connectivity issues. Here are some troubleshooting steps you can try:
Firewall Settings:
Check your firewall settings on both the Windows 10 device and the Chronos camera. Make sure that the necessary ports for SMB (139, 445) are open. Sometimes, firewalls can block network access.
Network Discovery and Sharing:
Ensure that network discovery is turned on in the Windows 10 settings. You can find this in "Settings" -> "Network & Internet" -> "Wi-Fi" -> "Network and Sharing Center" -> "Change advanced sharing settings." Make sure that network discovery and file sharing are enabled.
Workgroup Configuration:
Confirm that both the Windows 10 device and the Chronos camera are on the same workgroup. You can check and change this in the system properties on your Windows 10 device.
User Permissions:
Double-check the user permissions on the shared folder. Make sure that the user account you're using to access the shared folder has the necessary permissions.
SMB Version:
Some devices might have issues with certain SMB versions. Try changing the SMB version on the Windows 10 device. You can do this by going to the "Windows Features" and disabling SMB 1.0, then ensuring SMB 2.0 and SMB 3.0 are enabled.
Network Cable and Connection:
Ensure that the network cable connecting the Chronos camera and your Windows 10 device is functioning correctly. Try a different cable if possible. Also, check the network port settings on both devices to make sure they match.
Network Troubleshooter:
Use the built-in network troubleshooter on Windows 10 to identify and fix any network-related issues. You can find this in "Settings" -> "Update & Security" -> "Troubleshoot" -> "Internet Connections."
If the issue persists after trying these steps, there might be a more specific compatibility issue between the Chronos camera and Windows 10. In that case, you may want to reach out to the Chronos camera support or user community for further assistance.
I hope this helps, and you can get your network storage setup working smoothly.